SIMPLEGROWHQ SUPPORT
Find answers and keep your team moving.
Browse setup, Smart Import, goals, RGUs, commissions, reports, billing, and AI guidance.
Set Up Your SimpleGrowHQ Workspace
A practical checklist for moving from a new account to a workspace your managers can use.
Read article →Getting StartedInvite Team Members and Assign Roles
Give each person the access they need without exposing unrelated information.
Read article →Getting StartedAdd and Organize Locations
Create a clean location structure before importing sales data.
Read article →Smart ImportPrepare a CSV or Excel File for Smart Import
Clean source data before uploading it to reduce mapping and validation errors.
Read article →Smart ImportMap Columns During Smart Import
Connect source-file headings to the corresponding SimpleGrowHQ fields.
Read article →Smart ImportFix Import Errors and Duplicate Rows
Resolve the most common validation problems without corrupting workspace totals.
Read article →Goals & RGUsCreate Goals and Custom Sales Cycles
Align performance reporting with the dates your wireless retail business actually uses.
Read article →Goals & RGUsUnderstand RGU Pace and Projected Finish
Use current performance to understand whether a person, team, or location is on track.
Read article →CommissionsUnderstand Commission Estimates
Know what an estimated commission means before using it in a business decision.
Read article →CommissionsTroubleshoot Missing Commission Data
Find out why a sale appears without the commission amount you expected.
Read article →ReportsExport Reports and Check Data Freshness
Create accurate exports and understand when dashboard information was last updated.
Read article →SimpleGrowHQ AIWhat SimpleGrowHQ AI Can Do—and Its Limits
Use AI guidance as a starting point while keeping managers responsible for important decisions.
Read article →Account & BillingManage Billing, Change a Plan, or Cancel
Understand the safest path for subscription and billing requests.
Read article →Can’t find the answer?
Send a private support request. Do not post employee, commission, or customer data publicly.
