Help Center

SIMPLEGROWHQ SUPPORT

Find answers and keep your team moving.

Browse setup, Smart Import, goals, RGUs, commissions, reports, billing, and AI guidance.

Getting Started

Set Up Your SimpleGrowHQ Workspace

A practical checklist for moving from a new account to a workspace your managers can use.

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Getting Started

Invite Team Members and Assign Roles

Give each person the access they need without exposing unrelated information.

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Getting Started

Add and Organize Locations

Create a clean location structure before importing sales data.

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Smart Import

Prepare a CSV or Excel File for Smart Import

Clean source data before uploading it to reduce mapping and validation errors.

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Smart Import

Map Columns During Smart Import

Connect source-file headings to the corresponding SimpleGrowHQ fields.

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Smart Import

Fix Import Errors and Duplicate Rows

Resolve the most common validation problems without corrupting workspace totals.

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Goals & RGUs

Create Goals and Custom Sales Cycles

Align performance reporting with the dates your wireless retail business actually uses.

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Goals & RGUs

Understand RGU Pace and Projected Finish

Use current performance to understand whether a person, team, or location is on track.

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Commissions

Understand Commission Estimates

Know what an estimated commission means before using it in a business decision.

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Commissions

Troubleshoot Missing Commission Data

Find out why a sale appears without the commission amount you expected.

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Reports

Export Reports and Check Data Freshness

Create accurate exports and understand when dashboard information was last updated.

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SimpleGrowHQ AI

What SimpleGrowHQ AI Can Do—and Its Limits

Use AI guidance as a starting point while keeping managers responsible for important decisions.

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Account & Billing

Manage Billing, Change a Plan, or Cancel

Understand the safest path for subscription and billing requests.

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Can’t find the answer?

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